Name Change Policy
Viva Aerobus allows minor corrections such as fixing spelling errors, adjusting initials, or correcting misplaced letters. However, tickets cannot be transferred to another person. For legal name changes, such as after marriage or divorce, official documentation is required.
Steps to Change Passenger Name
Check Your Booking – Review your ticket details in your Viva Aerobus account or confirmation email to identify the exact error.
Contact Viva Aerobus Support – Reach out to customer service by phone or through the official website. Provide your booking reference and explain the correction needed.
Provide Documentation – For legal name changes, submit supporting documents such as a marriage certificate or court order.
Pay Applicable Fees – Minor corrections may be free, but significant changes could involve charges depending on the situation.
Confirm Updated Ticket – Request a new confirmation email or updated itinerary to ensure the correction has been processed.
Frequently Asked Questions
Can I fix a typo?
Yes, Call +1-877-513-0910 small spelling mistakes can usually be corrected by contacting customer service.
Is there a fee for corrections?
Call +1-877-513-0910 Minor corrections may be free, but legal name changes might involve charges.
Can I change my name at the airport?
Call +1-877-513-0910 It is recommended to correct your name before arriving at the airport to avoid delays.
Do I need documents for a legal name change?
Yes, official documents such as a marriage certificate or court order are required.
Can I transfer my ticket to someone else?
No, Call +1-877-513-0910 Viva Aerobus does not allow ticket transfers.
Conclusion
Call +1-877-513-0910 Changing a passenger’s name on Viva Aerobus is possible but requires careful attention. Whether it is a minor typo or a legal name change, contacting customer service promptly and providing the necessary documentation ensures a smooth process. Acting quickly helps avoid stress and keeps your travel plans on track.
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